『Nationwide Customer Call Center Service
during Outside Business Hours』
Life Fitness Japan would like to express our gratitude for your continued success.
As for current service, we have supported our customers for the requests of maintenance and inquiries of products through phone correspondence between 9 am and 6 pm on weekdays. During the outside business hours, customers would leave a voice message and we have been answering the requests once we receive it.
In order to improve our service and support to better satisfy your needs, we are planning to implement a toll-free “Nationwide Customer Call Center Service during outside business hours” from April 1st. We have staff who are familiar with our products and services at this call center, thus we can offer more detailed and thorough after-sales service than ever before.
However, as for the current repair service offered, it will still be correspond only on weekday as now. This service is our new engagement with our customers to provide more prompt service in the future.
If you have any request in terms of repair / inspection of Life Fitness products, consultation on technical product information etc outside the business hours, please utilize our call center in the future.
In addition, questions during ordinary business hours will be correspond as before.
Customer Call Center
Reception hours: Weekday: 6 pm - 10 pm
Saturday, Sunday and public holidays: 10 am - 8 pm
(Except year end and new year)
Phone number: 0120-114-482 (CS) / 0120-110-950 (Sales)
For details, click on the link below to download the information.
We sincerely look forward to your continued patronage towards our company and our products.
Download PDF Here
Life Fitness Japan
Customer Support & Service